Payment Procedure and Cancellation Policies:

Payment by Cheque / Cash:


Indian Residents
We offer the facility to directly deposit cheque or draft in favor of TRAVEL OEARTH into our State Bank Of India (SBI) bank & ICICI Bank account in any branch of the bank spread across India.

 

CASH / FUND Transfer & Deposit:
STATE BANK OF INDIA (SBI) as per below:
Account Name: TRAVEL OEARTH
Account No: 31980267560
Branch Code: 10552
IFSC Code: SBIN0010552
Branch: AMGURI,SIBSAGAR,ASSAM
     
ICICI BANK as per below:
Account Name: TRAVEL OEARTH
Account No: 062105500022
Branch Code: 0621
IFSC Code: ICIC0000621
Branch: SIBSAGAR, ASSAM

 

 

Cancellation Policy:


Cancellation policy will be in accordance with the policies of the individual hotels and tours. To cancel, please send a mail to info@traveloearth.com quoting your booking confirmation no. / order id / mail. Upon receipt of this mail and verification against email address / telephonic verification the advance will be refunded via cheque or cash / credit reversal after adjustment of the retention charge (if applicable) as per hotel policy.

  • Rules for Package Tours - the earnest amount deposited is non-returnable.
  • Minimum charges will be deducted from advance in case cancellations are made 30 Days Prior to the date of Arrival.
  • Retention Charges are equal to one night's room charge for hotel rooms.
  • On timely cancellation of guaranteed bookings any advance amount deposited with traveloearth.com shall be refunded after deduction of retention charge as per the rules applicable.

 

Return of Advance Amount in case of Cancellation:

  • In case you have already paid the advance, send us an explanatory mail at info@traveloearth.com with subject as "CANCELLATIONS" and attach the relevant Hotel / Package Tours Reservation Request Form to your message.
  • In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Any refund against a payment received through a Credit Card, will be made on the same credit card only.
  • Please note that the refund process may take 2 to 4 weeks due to banking procedures.
  • No deductions will be made for the refunds (except the transaction charges), which are made due to unavailability of services. If the services requested are unavailable during the requested period, we will offer similar alternatives well before the commencement of the services and if the client does not find the alternatives acceptable, the advance will be refunded. However, once the alternative service is accepted by the client, cancellation of the same will be subject to the above stated cancellation policy.

To speak to one of our customer relations executive regarding your cancellation you may mail us at info@traveloearth.com or speak to us either by Live Assistance or by telephone at +91-11-9717225833.