e-mail Policy : All e-mails are answered on the same day or within a few working hours. Our e-mails are short and crisp and attachments are sent only if required.
Contact Management Policy : All contact details provided by the guest would be used with reference to a particular reservation only.
anti-SPAM Policy : e-mails would be sent pertaining to communications for a particular reservation only. No unsolicited e-mails under a guise of Newsletters, Special offers, deals etc. would be sent. We do not send unnecessary attachments and season's greetings messages.
Hotel Sourcing Policy : Traveloearth surveys and lists all hotels from all perspectives and lists hotels that have a certain charm and value for a certain segment of guests. Traveloearth expressly excludes all hotel options that have suspect management practices, absurdly high tariffs, inappropriate location and not have a very conducive hotel atmosphere. Online Reservations are offered for a wider number hotels and covers some budget options that are not always appropriate for all category of guests.
So vis-a-vis selecting hotel options, it is advisable to do one of the following:
Refer to the Traveloearth list and decide upon an appropriate hotel option in consultation with one of the reservation agents
Do an independent due diligence before selecting a budget hotel online.
email on firstname.lastname@example.org for advise / tips before making a reservation.
Hotel listing Policy : Traveloearth lists and de-lists hotel options per its discretion and neither charges the hotel nor is under any sort of contract or obligation from any hotel for listing. Listing and de-listing are at complete discretion of editorial team and reservations team. De-listings are done following regular reviews (Site visit and/or review of customer and reservation team feedback/complaints) .
Photographs : Photos displayed on Hotel information pages, Destination specific Holiday pages, Destination specific Information pages are either clicked/scanned specific to the hotel taken either from hotel brochures or clicked by team Traveloearth or collected from the available reliable online sources.